As a new patient, or a patient who has not received any services within the past year, the first step to
receiving services is to choose an option below:
What should I bring to my Care Connection appointment?Please bring your driver’s license or identification card, insurance card, and a list of medications. If unable to bring these items, this will not exclude you from receiving services. SalusCare also recommends patients who are coming for their first session to bring medical records and a trusted family member, if able.
If you were referred to SalusCare, please bring contact information for the referring party.
If you are a guardian of the patient, please bring a copy of your legal documentation.
Where will my Care Connection appointment take place?If you chose to complete this appointment in person it will be at one of the following locations:
Care Connection appointments may also be completed by tele-health. Please plan on your appointment lasting about 90 minutes.
The Next StepsAt your Care Connection appointment, we will gather information from you about your background and your goals for services, including completing an assessment and an individual service plan. Once you’ve completed your Care Connection appointment you will then be scheduled for an appointment and/or a referral made for the services you and your Care Connection therapist agree will be beneficial to your recovery. If you choose outpatient therapy services, you will begin therapy at your next appointment. Regardless of what point you are at in your SalusCare recovery journey, caring and compassionate staff are always available to assist you.
No, but we will work diligently to connect you with appropriate services for your next appointment.
Yes!
This appointment is FREE! For services after your Care Connection appointment, we will ensure you meet with a financial counselor who will review your current information and help you determine the costs for future services. Providing us with insurance information at your initial time of scheduling will allow us to pair you with a Care Connection provider who will be covered under your plan for services provided after your initial appointment.
Feel free to call our Welcome Center at 239-275-3222, Mon. – Fri., 8:00 am – 5:00 pm to speak with a trained customer service representative An answering system records messages during off hours and provides an emergency number that can be contacted 24 hours a day, 7 days a week. Or, in an emergency, simply dial 911.
Did you know you can text SalusCare at 239-275-3222? Text one of our key words -- “appointment”, “refill”, “billing” or “MAT” for the MAT clinic to let us know how we can help!
